Practice Values

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Customer Service

Caring for and needs of the patients of CMC is our highest priority.

Trust and Respect

Our relationships are built on the highest level of trust and respect.

• The interactions of doctors and staff demonstrates trust and respect.
• Respect is shown to all patients. All patients are treated as VIPs.
• Respect is granted to any person who enters CMC including patients, doctors and staff.

Mutual Support & Personal Growth

This is an environment where everyone is encouraged and supported to grow both professionaly and personally.

• We are committed to each other's personal wellbeing.
• Caring for all people including ourselves.
• Encouraging each other professionally and personally.

Honesty

Our relationships within the practice and with patients are open and honest.

• We deal with problems and complaints in a transparent manner.
• We demonstrate integrity in our relationships.
• We deal open and honestly with poor performance, conflicts and disagreements.

Teamwork

We are able to achieve much more by working together.

• Everyone has a role and is expected to perform it to the best of their ability.
• Effective communication is essential.
• Giving extra above your role is expected.
• Helping each other and making sacrifices.

Security

This is an environment where people feel physically and emotionally safe.

• Tenure in the practice is secured by adhering to these values.
• Personal security is strongly protected.

FUN!

Having FUN is very important to the health and wellbeing of this family environment.

• Humour is encouraged and smiles are precious.
• Even corny jokes are acceptable.
• Children are welcomed and appreciated.